Workplace Communication

  
As a professional, your communication style is your calling card. Meetings, interviews, networking events and presentations put those skills under the spotlight. Whatever your field, strong verbal and written communication skills can make all the difference.

 

Workplace and professional communication training can help you to maximize your communication potential.

 

Our clinicians will help to identify strengths and areas for growth in your verbal, non-verbal, social and written communication skills, and work with you to build your charisma, assertiveness and confidence both in and out of the boardroom.

Your goals may fall into one or both of the following professional communication categories:

 

Social Communication in the Workplace:

  • increasing confidence in and reducing anxiety around building relationships and networking

  • using assertive communication 

 

Voice and Delivery in the Workplace:

  • focused and guided preparation and practice for presentations and interviews

  • develop skills to manage and reduce anxiety

  • evaluation of and application of the supralinguistic features of speaking, including breathstream management for appropriate phrasing, inflection and intonation, vocal clarity, loudness and projection, rate of speech, speech sound clarity and enunciation, and overall naturalness

  • evaluation of and application of the non-verbal (body language) style for presentations and interviews 

  • evaluation of and application of language-based presentation and interview skills, including content structure, concise summarization, and reduction of filler words (like, um, so)

Clarity in the Workplace:

  • increasing confidence in speech clarity and enunciation for increased comprehension by listeners

  • reducing patterns that may present as a barrier for advancing in the workplace (e.g. upspeak, glottal fry, etc.)

  • incorporating professional or robust vocabulary to workplace communication  

  • addressing speech-related differences that may present as a barrier for advancing in the workplace, such as articulation errors (e.g. lisp, R-sound) or english accent differences

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EXAMPLES OF GOAL STATEMENTS:

I will develop a professional style that is confident and authentic

 

I will speak with clarity and charsima 
 

I will develop vocal stamina, flexibility, and projection
 

I will use confident body language appropriate to my setting and audience
 

I will improve the organization, conciseness, and vocabulary of my written and verbal communication
 

I will develop charismatic speaking by exploring intonation, rhythm, and other supralinguistic variables
 

I will reduce less beneficial speaking patterns (e.g. vocal fry, fast rate of speech)
 

I will use effective workplace communication, such as assertive style and conflict management 

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TORONTO ADULT

VOICE & SPEECH THERAPY

SpeechAppeal

YONGE-EGLINTON CENTRE

2300 Yonge Street; Suite 1600

Toronto, ON M4P 1E4

Phone: 416-549-1641

Fax: 416-549-1619